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To Whom It May Concern:

RE: Letter of Endorsement — John Filippe / IronDice Cybersecurity Incident Response Tabletop Exercise Program

It is my pleasure, on behalf of Seven Feathers Casino Resort, to provide this letter of endorsement for John Filippe and the cybersecurity incident response tabletop exercise program offered through IronDice.

Our organization participated directly in John's tabletop exercise program, and the experience was of exceptional value to our team. As a gaming and hospitality operation, we manage a complex technology environment that spans payment systems, guest data, and property operations, all of which makes a well-run incident response exercise essential rather than optional. John's program was thoughtfully designed, realistic, and directly relevant to the threats our organization is most likely to face. The program maps directly to the NIST Framework and a detailed report shows opportunities for growth and areas where the team succeeded.

The scenarios presented were current, technically credible, and challenging enough to surface real gaps in our incident response procedures and cross-department communication. John facilitated the session with a strong command of the subject matter, keeping participants engaged while creating an environment where staff felt comfortable identifying weaknesses without fear of blame. The after-action debrief, report, and recommendations we received were clear, actionable, and have already informed changes to our incident response plan.

I would recommend John Filippe and the IronDice tabletop exercise program to any organization looking to strengthen its cybersecurity incident response readiness through a well-facilitated, realistic, and practically useful exercise. Please feel free to contact me directly if I can provide any additional information.